Ebot team is closely involved with the complete design & implementation, support & maintenance of business various processes for their US clients who are a very unique experience which very few companies can boast of

It's a professionally managed software development firm having conformed to the stringent quality and deliverable. Ebot understands the business processes of the client, Ebot offers competitive price and is responsible for protecting your confidential information.

Customer Care

The customer care policies and methodologies at Ebot are designed to serve at their best and provide indulgence.

Our pledged values towards customers are:

• To work on 3D’s Directive-Dedication-- Denomination
• Be customer-centric and focus on their necessitates.
• Provide high return business solutions with quality and early pay back.
• To work with dynamic pace of technology and serve with the best of our technical capabilities.
• To grow on our experience.
• To enhance clients' retention and relationship.

Our Methodologies and Support:

Our clients dwelling at a global level are best served through our customer care methodologies:

• High-speed dual Internet backbone and strong backup procedures to work without halt.
• Support assistance of 24x7x365.
• Periodic releases in order to facilitate assessment of the progress and quality of the project like alpha and beta releases
• Delegation of a Client Interaction Manager, who is responsible for the interaction between the client and the developing staff. He is conferred with the best available communication means to interact with the client.
• Delegation of a Support executive to each of clients who can be approached for any kind of assistance post development.
• Standard tools like MS project for project tracking, scheduling, client scheduling, and status report submission are exercised.
• Integrated Testing policies, which ensure a satisfactory development.